I Bought Credits/Offer, It Didn't My Account - iOS

Although very rare, you may encounter payment problems. This may be from us, from you, or related to the payment method.

An invoice will be emailed to you by Itunes after you make the purchase (Sometimes, it may take longer for this invoice to arrive). When you enter the e-mail, you will find the invoice for your purchase. When they share the screenshot of the invoice with our Support Team, they will start the necessary investigations quickly. You can reach our Support Team here.