I Bought Credits/Offer, It Didn't My Account - Android

Although very rare, you may encounter payment problems. This may be from us, from you, or related to the payment method.

An invoice will be sent to you by Google Play after purchase (Sometimes it may take longer to arrive). When you enter the e-mail, you will see a screen like the one below. When they share the screenshot of the invoice with our Support Team, they will start the necessary investigations quickly. You can reach our Support Team here.